{"id":66,"date":"2024-01-11T08:13:28","date_gmt":"2024-01-11T08:13:28","guid":{"rendered":"https:\/\/archi2.oceanthemes.site\/?page_id=66"},"modified":"2025-09-14T08:34:33","modified_gmt":"2025-09-14T07:34:33","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.ayurdeals.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"66\" class=\"elementor elementor-66\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29cd1f7 e-flex e-con-boxed e-con e-parent\" data-id=\"29cd1f7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-46449b7 e-con-full e-flex e-con e-child\" data-id=\"46449b7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f99b1f2 elementor-widget elementor-widget-heading\" data-id=\"f99b1f2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Our Product<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-047eef7 elementor-widget elementor-widget-heading\" data-id=\"047eef7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4cc9e16 e-con-full e-flex e-con e-child\" data-id=\"4cc9e16\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d6cda2 elementor-widget elementor-widget-ot-accordions\" data-id=\"5d6cda2\" data-element_type=\"widget\" data-widget_type=\"ot-accordions.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"ot-accordions-wrapper basic\">\r\n\t\t\t\t\t\t<div class=\"ot-acc-item\">\r\n\t\t\t\t\r\n\t\t\t\t<h2 class=\"ot-acc-item__title flex-middle\" data-tab=\"1\" role=\"tab\" data-default=\"\" >\r\n\t\t\t\t\tWhat kinds of products does Ayurdeals offer? \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><i class=\" arrow_carrot-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><i class=\" arrow_carrot-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t<div class=\"ot-acc-item__content\">\r\n\t\t\t\t\t<div class=\"acc__content-inner\"><p>A: We offer a wide range of Ayurvedic wellness, personal care, and herbal products crafted using natural ingredients. These include oils, herbal supplements, topical treatments, etc.<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"ot-acc-item\">\r\n\t\t\t\t\r\n\t\t\t\t<h2 class=\"ot-acc-item__title flex-middle\" data-tab=\"2\" role=\"tab\" data-default=\"\" >\r\n\t\t\t\t\tAre the products 100% natural \/ chemical-free? \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><i class=\" arrow_carrot-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><i class=\" arrow_carrot-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t<div class=\"ot-acc-item__content\">\r\n\t\t\t\t\t<div class=\"acc__content-inner\"><p>A. While many of our products are formulated with natural herbs and ingredients, some may contain mild natural preservatives or stabilisers for safety and shelf life. Always refer to the product label for full ingredient details.<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"ot-acc-item\">\r\n\t\t\t\t\r\n\t\t\t\t<h2 class=\"ot-acc-item__title flex-middle\" data-tab=\"3\" role=\"tab\" data-default=\"\" >\r\n\t\t\t\t\tHow should I store the products? \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><i class=\" arrow_carrot-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><i class=\" arrow_carrot-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t<div class=\"ot-acc-item__content\">\r\n\t\t\t\t\t<div class=\"acc__content-inner\"><p>A: Store in a cool, dry place away from direct sunlight. Close lids and caps tightly after use. Some herbal oils or pastes may require refrigeration after opening (check the label).<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"ot-acc-item\">\r\n\t\t\t\t\r\n\t\t\t\t<h2 class=\"ot-acc-item__title flex-middle\" data-tab=\"4\" role=\"tab\" data-default=\"\" >\r\n\t\t\t\t\tWhat is the shelf life of your products? \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><i class=\" arrow_carrot-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><i class=\" arrow_carrot-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t<div class=\"ot-acc-item__content\">\r\n\t\t\t\t\t<div class=\"acc__content-inner\"><p>A. Shelf life varies by product, depending on formulation. Each product package has an expiry date. Generally, once opened, usage within a few months is ideal (as indicated on the label).<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t    <\/div>\r\n\r\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5899b85 e-flex e-con-boxed e-con e-parent\" data-id=\"5899b85\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-59a2cc5 e-con-full e-flex e-con e-child\" data-id=\"59a2cc5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-858c590 elementor-widget elementor-widget-heading\" data-id=\"858c590\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Terms of Use<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f7fdea elementor-widget elementor-widget-heading\" data-id=\"8f7fdea\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-06a6cc1 e-con-full e-flex e-con e-child\" data-id=\"06a6cc1\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9536b03 elementor-widget elementor-widget-ot-accordions\" data-id=\"9536b03\" data-element_type=\"widget\" data-widget_type=\"ot-accordions.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"ot-accordions-wrapper basic\">\r\n\t\t\t\t\t\t<div class=\"ot-acc-item\">\r\n\t\t\t\t\r\n\t\t\t\t<h2 class=\"ot-acc-item__title flex-middle\" data-tab=\"1\" role=\"tab\" data-default=\"\" >\r\n\t\t\t\t\tWho can safely use Ayurdeals products? \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><i class=\" arrow_carrot-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><i class=\" arrow_carrot-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t<div class=\"ot-acc-item__content\">\r\n\t\t\t\t\t<div class=\"acc__content-inner\"><p>A: Most healthy adults. If you have known allergies to herbal ingredients or essential oils, it\u2019s best to check the ingredient list carefully. Pregnant or nursing women, children, or people with chronic health conditions should consult a healthcare professional before use.<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"ot-acc-item\">\r\n\t\t\t\t\r\n\t\t\t\t<h2 class=\"ot-acc-item__title flex-middle\" data-tab=\"2\" role=\"tab\" data-default=\"\" >\r\n\t\t\t\t\tAre there any contraindications or people who should avoid certain products? \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><i class=\" arrow_carrot-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><i class=\" arrow_carrot-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t<div class=\"ot-acc-item__content\">\r\n\t\t\t\t\t<div class=\"acc__content-inner\"><p data-start=\"1615\" data-end=\"1710\">A: Yes.<\/p><ul data-start=\"1711\" data-end=\"2085\"><li data-start=\"1711\" data-end=\"1770\"><p data-start=\"1713\" data-end=\"1770\">Avoid use if you are allergic to any listed ingredient.<\/p><\/li><li data-start=\"1771\" data-end=\"1873\"><p data-start=\"1773\" data-end=\"1873\">Pregnant, breastfeeding women should seek medical advice before using topical\/herbal preparations.<\/p><\/li><li data-start=\"1874\" data-end=\"1985\"><p data-start=\"1876\" data-end=\"1985\">People with skin sensitivities or serious skin conditions (eczema, psoriasis) should do a patch test first.<\/p><\/li><li data-start=\"1986\" data-end=\"2085\"><p data-start=\"1988\" data-end=\"2085\">If you are on medications, especially herbal supplements, consult a doctor to avoid interactions.<\/p><\/li><\/ul><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"ot-acc-item\">\r\n\t\t\t\t\r\n\t\t\t\t<h2 class=\"ot-acc-item__title flex-middle\" data-tab=\"3\" role=\"tab\" data-default=\"\" >\r\n\t\t\t\t\tHow can I place an order? \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><i class=\" arrow_carrot-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><i class=\" arrow_carrot-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t<div class=\"ot-acc-item__content\">\r\n\t\t\t\t\t<div class=\"acc__content-inner\"><p>A: Simply browse the site, add desired items to your cart, proceed to checkout, fill in shipping and payment details, then confirm the order.<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"ot-acc-item\">\r\n\t\t\t\t\r\n\t\t\t\t<h2 class=\"ot-acc-item__title flex-middle\" data-tab=\"4\" role=\"tab\" data-default=\"\" >\r\n\t\t\t\t\tWhat are the shipping methods and carriers used? \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><i class=\" arrow_carrot-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><i class=\" arrow_carrot-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t<div class=\"ot-acc-item__content\">\r\n\t\t\t\t\t<div class=\"acc__content-inner\"><p>A: We use various carriers depending on your address, size\/weight of your order. Examples include Delhivery, India Post, and other third-party courier services.<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"ot-acc-item\">\r\n\t\t\t\t\r\n\t\t\t\t<h2 class=\"ot-acc-item__title flex-middle\" data-tab=\"5\" role=\"tab\" data-default=\"\" >\r\n\t\t\t\t\tWhere do you ship, and how long does delivery take? \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><i class=\" arrow_carrot-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><i class=\" arrow_carrot-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t<div class=\"ot-acc-item__content\">\r\n\t\t\t\t\t<div class=\"acc__content-inner\"><p data-start=\"2568\" data-end=\"2633\">A: <strong data-start=\"2636\" data-end=\"2664\">Domestic (within India):<\/strong> Standard shipping 3-7 business days; express shipping (in select areas\/products) 1-3 business days. <span class=\"\" data-state=\"closed\"><span class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"><a class=\"flex h-4.5 overflow-hidden rounded-xl px-2 text-[9px] font-medium text-token-text-secondary! bg-[#F4F4F4]! dark:bg-[#303030]! transition-colors duration-150 ease-in-out\" href=\"https:\/\/www.ayurdeals.com\/index.php\/shipping-terms-conditions\/\" target=\"_blank\" rel=\"noopener\"><span class=\"relative start-0 bottom-0 flex h-full w-full items-center\"><span class=\"flex h-4 w-full items-center justify-between overflow-hidden\"><span class=\"max-w-[15ch] grow truncate overflow-hidden text-center\">ayurdeals.com<\/span><\/span><\/span><\/a><\/span><\/span><\/p><ul data-start=\"2634\" data-end=\"2989\"><li data-start=\"2805\" data-end=\"2989\"><p data-start=\"2807\" data-end=\"2989\"><strong data-start=\"2807\" data-end=\"2825\">International:<\/strong> Available to select countries; delivery typically takes 7-15 business days. Actual times depend on destination, customs, etc.<\/p><\/li><\/ul><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"ot-acc-item\">\r\n\t\t\t\t\r\n\t\t\t\t<h2 class=\"ot-acc-item__title flex-middle\" data-tab=\"6\" role=\"tab\" data-default=\"\" >\r\n\t\t\t\t\tWhen will my order be processed? \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><i class=\" arrow_carrot-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><i class=\" arrow_carrot-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t<div class=\"ot-acc-item__content\">\r\n\t\t\t\t\t<div class=\"acc__content-inner\"><p data-start=\"2568\" data-end=\"2633\">A: Orders are generally processed within 1-2 business days after payment confirmation. For weekends or public holidays, processing starts the next business day. Custom or personalised\/pre-order items may take longer.<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"ot-acc-item\">\r\n\t\t\t\t\r\n\t\t\t\t<h2 class=\"ot-acc-item__title flex-middle\" data-tab=\"7\" role=\"tab\" data-default=\"\" >\r\n\t\t\t\t\tWhat will my shipping cost be? \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><i class=\" arrow_carrot-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><i class=\" arrow_carrot-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t<div class=\"ot-acc-item__content\">\r\n\t\t\t\t\t<div class=\"acc__content-inner\"><p data-start=\"2568\" data-end=\"2633\">A: Cost is calculated based on delivery address, weight, and size of products. At checkout, you will see the shipping fees before confirming your order. Free shipping may apply for orders above a certain value.<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"ot-acc-item\">\r\n\t\t\t\t\r\n\t\t\t\t<h2 class=\"ot-acc-item__title flex-middle\" data-tab=\"8\" role=\"tab\" data-default=\"\" >\r\n\t\t\t\t\tCan I track my order? \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><i class=\" arrow_carrot-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><i class=\" arrow_carrot-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t<div class=\"ot-acc-item__content\">\r\n\t\t\t\t\t<div class=\"acc__content-inner\"><p data-start=\"2568\" data-end=\"2633\">A: Yes. Once your order has shipped, you'll receive a shipping confirmation email with a tracking number and link to follow your package\u2019s progress.<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"ot-acc-item\">\r\n\t\t\t\t\r\n\t\t\t\t<h2 class=\"ot-acc-item__title flex-middle\" data-tab=\"9\" role=\"tab\" data-default=\"\" >\r\n\t\t\t\t\tWhat if there is a delivery issue (delay, missing, etc.)? \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><i class=\" arrow_carrot-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><i class=\" arrow_carrot-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t<div class=\"ot-acc-item__content\">\r\n\t\t\t\t\t<div class=\"acc__content-inner\"><p data-start=\"2568\" data-end=\"2633\">A: If there\u2019s a delay or problem, please contact our customer support at <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3938\" data-end=\"3959\">support@ayurdeals.com<\/a><\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t    <\/div>\r\n\r\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-587bf00 e-flex e-con-boxed e-con e-parent\" data-id=\"587bf00\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-490a023 e-con-full e-flex e-con e-child\" data-id=\"490a023\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac53897 elementor-widget elementor-widget-heading\" data-id=\"ac53897\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Cancellation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bda700b elementor-widget elementor-widget-heading\" data-id=\"bda700b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0e6e2c3 e-con-full e-flex e-con e-child\" data-id=\"0e6e2c3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d33d7ec elementor-widget elementor-widget-ot-accordions\" data-id=\"d33d7ec\" data-element_type=\"widget\" data-widget_type=\"ot-accordions.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"ot-accordions-wrapper basic\">\r\n\t\t\t\t\t\t<div class=\"ot-acc-item\">\r\n\t\t\t\t\r\n\t\t\t\t<h2 class=\"ot-acc-item__title flex-middle\" data-tab=\"1\" role=\"tab\" data-default=\"\" >\r\n\t\t\t\t\tHow can I cancel my order? \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><i class=\" arrow_carrot-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><i class=\" arrow_carrot-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t<div class=\"ot-acc-item__content\">\r\n\t\t\t\t\t<div class=\"acc__content-inner\"><p>A: You may cancel your order anytime <em data-start=\"4140\" data-end=\"4148\">before<\/em> it is shipped. Once shipped or \u201cout for delivery,\u201d cancellation is no longer possible. To cancel, contact us immediately (phone or email) with your order number.<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"ot-acc-item\">\r\n\t\t\t\t\r\n\t\t\t\t<h2 class=\"ot-acc-item__title flex-middle\" data-tab=\"2\" role=\"tab\" data-default=\"\" >\r\n\t\t\t\t\tWhen is a refund eligible? \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><i class=\" arrow_carrot-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><i class=\" arrow_carrot-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t<div class=\"ot-acc-item__content\">\r\n\t\t\t\t\t<div class=\"acc__content-inner\"><p data-start=\"4350\" data-end=\"4428\">A: Refunds are allowed in cases such as:<\/p><ul data-start=\"4429\" data-end=\"4638\"><li data-start=\"4429\" data-end=\"4481\"><p data-start=\"4431\" data-end=\"4481\">Incorrect, damaged, or defective item delivered.<\/p><\/li><li data-start=\"4482\" data-end=\"4508\"><p data-start=\"4484\" data-end=\"4508\">Item not as described.<\/p><\/li><li data-start=\"4509\" data-end=\"4555\"><p data-start=\"4511\" data-end=\"4555\">If the order is cancelled before shipment.<\/p><\/li><li data-start=\"4556\" data-end=\"4638\"><p data-start=\"4558\" data-end=\"4638\">Order not delivered within estimated time.<\/p><\/li><\/ul><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"ot-acc-item\">\r\n\t\t\t\t\r\n\t\t\t\t<h2 class=\"ot-acc-item__title flex-middle\" data-tab=\"3\" role=\"tab\" data-default=\"\" >\r\n\t\t\t\t\tWhen are refunds not eligible? \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><i class=\" arrow_carrot-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><i class=\" arrow_carrot-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t<div class=\"ot-acc-item__content\">\r\n\t\t\t\t\t<div class=\"acc__content-inner\"><p data-start=\"4640\" data-end=\"4718\">A: Refunds are <em data-start=\"4697\" data-end=\"4702\">not<\/em> provided for:<\/p><ul data-start=\"4719\" data-end=\"4891\"><li data-start=\"4719\" data-end=\"4738\"><p data-start=\"4721\" data-end=\"4738\">Change of mind.<\/p><\/li><li data-start=\"4739\" data-end=\"4794\"><p data-start=\"4741\" data-end=\"4794\">Products marked non-returnable at time of purchase.<\/p><\/li><li data-start=\"4795\" data-end=\"4891\"><p data-start=\"4797\" data-end=\"4891\">Certain items like perishable goods or digital products.<\/p><\/li><\/ul><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"ot-acc-item\">\r\n\t\t\t\t\r\n\t\t\t\t<h2 class=\"ot-acc-item__title flex-middle\" data-tab=\"4\" role=\"tab\" data-default=\"\" >\r\n\t\t\t\t\tHow will I receive my refund, and how long will it take? \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><i class=\" arrow_carrot-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><i class=\" arrow_carrot-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t<div class=\"ot-acc-item__content\">\r\n\t\t\t\t\t<div class=\"acc__content-inner\"><p>A: Refunds are made to the original payment method (e.g. via Razorpay, credit card, UPI, etc.). The process takes <strong data-start=\"5073\" data-end=\"5110\">approximately 10-15 business days<\/strong> to reflect in your account depending on your payment provider.<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"ot-acc-item\">\r\n\t\t\t\t\r\n\t\t\t\t<h2 class=\"ot-acc-item__title flex-middle\" data-tab=\"5\" role=\"tab\" data-default=\"\" >\r\n\t\t\t\t\tHow do I request a refund or report issues? \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><i class=\" arrow_carrot-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><i class=\" arrow_carrot-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t<div class=\"ot-acc-item__content\">\r\n\t\t\t\t\t<div class=\"acc__content-inner\"><p>A: Contact our customer support via email (<a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5311\" data-end=\"5332\">support@ayurdeals.com<\/a><\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"ot-acc-item\">\r\n\t\t\t\t\r\n\t\t\t\t<h2 class=\"ot-acc-item__title flex-middle\" data-tab=\"6\" role=\"tab\" data-default=\"\" >\r\n\t\t\t\t\tHow do I reach Ayurdeals customer service? \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><i class=\" arrow_carrot-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><i class=\" arrow_carrot-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t<div class=\"ot-acc-item__content\">\r\n\t\t\t\t\t<div class=\"acc__content-inner\"><p data-start=\"5512\" data-end=\"5592\">A: You can contact us via:<\/p><ul data-start=\"5593\" data-end=\"5700\"><li data-start=\"5593\" data-end=\"5629\"><p data-start=\"5595\" data-end=\"5629\">Phone \/ WhatsApp: +91 9902281161<\/p><\/li><li data-start=\"5630\" data-end=\"5700\"><p data-start=\"5632\" data-end=\"5700\">Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5639\" data-end=\"5660\">support@ayurdeals.com<\/a><\/p><\/li><\/ul><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"ot-acc-item\">\r\n\t\t\t\t\r\n\t\t\t\t<h2 class=\"ot-acc-item__title flex-middle\" data-tab=\"7\" role=\"tab\" data-default=\"\" >\r\n\t\t\t\t\tWhat are your office hours \/ response times? \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><i class=\" arrow_carrot-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><i class=\" arrow_carrot-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t<div class=\"ot-acc-item__content\">\r\n\t\t\t\t\t<div class=\"acc__content-inner\"><p data-start=\"5512\" data-end=\"5592\">A: (You should specify this for your business). A typical answer might be: \u201cWe are available Monday to Saturday, 9 AM to 6 PM IST. Customer queries are usually responded to within 24-48 business hours.\u201d<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"ot-acc-item\">\r\n\t\t\t\t\r\n\t\t\t\t<h2 class=\"ot-acc-item__title flex-middle\" data-tab=\"8\" role=\"tab\" data-default=\"\" >\r\n\t\t\t\t\tWhat information should I have ready when I contact support? \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><i class=\" arrow_carrot-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><i class=\" arrow_carrot-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t<div class=\"ot-acc-item__content\">\r\n\t\t\t\t\t<div class=\"acc__content-inner\"><p data-start=\"5512\" data-end=\"5592\">A: Please have your order number, product name, date of order, and photos (if relevant - e.g. damage, wrong product) ready. This helps us process your request faster.<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t    <\/div>\r\n\r\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9aee9d7 e-flex e-con-boxed e-con e-parent\" data-id=\"9aee9d7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6d50828 e-con-full e-flex e-con e-child\" data-id=\"6d50828\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f9d94c1 elementor-widget elementor-widget-heading\" data-id=\"f9d94c1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Do you have more questions?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6631cde e-con-full e-flex e-con e-child\" data-id=\"6631cde\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52a2539 elementor-align-right elementor-mobile-align-left elementor-widget elementor-widget-ot-btn\" data-id=\"52a2539\" data-element_type=\"widget\" data-widget_type=\"ot-btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-button-wrapper\">\r\n\t\t\t<a href=\"#\" class=\"octf-btn with-icon\">\r\n\t\t\t\tAsk Us\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/a>\r\n\t    <\/div>\r\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Our Product Questions What kinds of products does Ayurdeals offer? A: We offer a wide range of Ayurvedic wellness, personal care, and herbal products crafted using natural ingredients. These include oils, herbal supplements, topical treatments, etc. Are the products 100% natural \/ chemical-free? A. While many of our products are formulated with natural herbs and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-66","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ayurdeals.com\/index.php\/wp-json\/wp\/v2\/pages\/66","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ayurdeals.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ayurdeals.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ayurdeals.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ayurdeals.com\/index.php\/wp-json\/wp\/v2\/comments?post=66"}],"version-history":[{"count":12,"href":"https:\/\/www.ayurdeals.com\/index.php\/wp-json\/wp\/v2\/pages\/66\/revisions"}],"predecessor-version":[{"id":4903,"href":"https:\/\/www.ayurdeals.com\/index.php\/wp-json\/wp\/v2\/pages\/66\/revisions\/4903"}],"wp:attachment":[{"href":"https:\/\/www.ayurdeals.com\/index.php\/wp-json\/wp\/v2\/media?parent=66"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}