Privacy Policy

At Ayurdeals, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and make purchases on www.ayurdeals.com

By using our website or making a purchase, you consent to the practices described in this Privacy Policy. Please take a moment to read through it and understand how your personal data is handled.

1. Information We Collect

We collect personal information when you visit our website, create an account, make a purchase, or interact with our customer support. The types of information we may collect include:

1.1 Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Payment details (credit/debit card number, Razorpay payment information, etc.)

  • Order history

1.2 Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

  • Cookies and tracking technologies (to enhance your user experience)

2. How We Use Your Information

We use the information we collect to provide and improve our services. This includes, but is not limited to:

2.1 Order Fulfillment

  • To process and complete your orders

  • To communicate with you about your order status, shipping, and delivery

2.2 Customer Support

  • To respond to your inquiries or resolve any issues related to your orders

2.3 Marketing Communications

  • To send promotional offers, newsletters, and updates (only if you’ve opted in)

  • To inform you about new products, special promotions, or discounts

  • You can unsubscribe from marketing emails at any time by following the instructions in the email or contacting us directly.

2.4 Personalization

  • To personalize your shopping experience based on your preferences and browsing history

  • To offer targeted ads or product recommendations

2.5 Legal Compliance

  • To comply with applicable laws and regulations, including fraud prevention and legal disputes

3. How We Protect Your Information

At Ayurdeals, we prioritize your data security. We implement several security measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption to protect sensitive information during transactions

  • Payment gateway security (using Razorpay, a trusted third-party service)

  • Regular updates and security audits to ensure the protection of your data

3.1 Data Storage

  • Your personal information is stored on secure servers. We use encryption and other advanced technologies to ensure your data is protected against unauthorized access.

3.2 Data Retention

  • We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

4.1 Service Providers

We may share your information with third-party service providers that help us run our business, such as:

  • Payment processors like Razorpay for payment transactions

  • Shipping carriers (e.g., Delhivery, XpressBees) for order fulfillment

  • Email marketing platforms to send promotional offers and newsletters

  • Customer service platforms for handling inquiries and requests

These third parties are obligated to keep your data confidential and are not allowed to use your information for any other purposes.

4.2 Legal Compliance

We may disclose your personal information to law enforcement or other government authorities if required by law or in response to legal requests (e.g., in cases of fraud prevention, disputes, or legal investigations).

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience. Cookies are small files that are placed on your device when you visit our website.

5.1 Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the basic functioning of the website, such as enabling the shopping cart and checkout features.

  • Performance Cookies: These cookies help us understand how users interact with our website, allowing us to improve the user experience.

  • Functional Cookies: These cookies enable the website to remember preferences, like language settings or product recommendations.

  • Advertising Cookies: These cookies track your browsing behavior to provide personalized advertisements.

You can control the use of cookies through your browser settings. However, disabling cookies may impact the functionality of some parts of the website.

6. Your Data Protection Rights

Depending on where you are located, you may have certain rights related to your personal information. These rights include:

  • Access: You have the right to request a copy of the personal data we hold about you.

  • Rectification: If your data is incorrect or incomplete, you can request that we update it.

  • Erasure: You can request that we delete your personal data (under certain conditions).

  • Portability: You have the right to request your data in a commonly used, machine-readable format.

  • Withdrawal of Consent: You can withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at support@ayurdeals.com

Customer Says